Frequently Asked Questions

IPL stands for Intense Pulsed Light. It’s a safe, non-invasive technology that targets hair at the root using light energy to permanently reduce regrowth. Unlike waxing or shaving, IPL gives long-term smoothness from the comfort of your home.

Yes — SkinGen IPL devices are dermatologically tested and safe for all Pakistani skin tones. They feature advanced skin tone recognition to adjust intensity automatically for safe, effective results.

It is not necessary to shave, but highly recommended to shave the hair before using IPL when it is longer than 5mm.

No. SkinGen devices use Ice Cooling Technology that cools your skin during flashes — meaning you can enjoy a painless experience compared to waxing or threading.

You’ll notice visible hair reduction in 3–4 weeks, with full results after 8–12 sessions. After that, just do quick touch-ups every few months to maintain your smooth skin.

Use it 2–3 times a week in the beginning, and once every few weeks once hair growth reduces. Consistency gives the best long-term results.

You can use SkinGen devices on legs, arms, underarms, face, bikini area, back, and chest. Avoid tattoos or broken skin.

No downtime at all. You can safely use your device at home and continue your day immediately — it’s salon-quality treatment without appointments.

Both target the hair root using light, but IPL uses broad-spectrum light, making it safer and more comfortable for home use. Plus, SkinGen’s sapphire cooling ensures a pain-free experience at a fraction of salon cost.

Yes, just make sure your skin is clean and dry before using the device. Avoid retinol or active exfoliants on treatment days.

This is completely normal! IPL works by targeting the hair follicle beneath the skin, not the hair above it. After each session, the treated hairs gradually weaken and start to fall out naturally within 1–2 weeks.

Hair grows in different cycles — active (anagen), resting (telogen), and shedding (catagen). IPL only affects hairs in the active growth phase, which is why you’ll need multiple sessions (usually 8–12) to catch all hairs as they cycle through growth.

With consistent use, you’ll notice slower regrowth, finer texture, and visible reduction — leading to long-term smoothness and permanent hair reduction.

The Ice Cooling feature uses a sapphire crystal cooling plate built into the device head to keep your skin at a cool temperature (around 5°C) during each light flash. As the IPL light targets hair follicles beneath the skin, the sapphire surface instantly absorbs heat from the skin’s surface. It prevents discomfort, redness, or burning. This means you get powerful, effective hair removal with a soothing, pain-free experience, even on sensitive areas.

The Sapphire Ice IPL emits light in the 510–1200 nm wavelength range, which allows the flashes to penetrate approximately 2–4 mm beneath the skin’s surface — reaching the hair follicle bulb where regrowth begins.

This depth is just right for permanent hair reduction: it’s deep enough to disable the follicle without affecting surrounding tissue.

The SkinGen Sapphire Ice IPL operates at a wavelength range of 510–1200 nm, delivering up to 16.6J of energy per flash with a fluence of 5.5 J/cm². Its pulse duration of 4–12 ms ensures safe, precise, and effective energy delivery to the hair follicle — perfect for permanent hair reduction at home. The device is powered by a 24V DC input and 100–240V AC adapter.

Built for long-term use, the Sapphire device offers up to 400,000 enough for 10+ years of full-body treatments without any cartridge replacement. The power adapter lasts up to 10 years, and the included protective goggles have a 3-year lifespan, ensuring reliable, salon-grade performance over time.

For best performance, use your device in a temperature range of 5°C to 30°C with humidity between 20–90% (non-condensing). When storing, keep it in a cool, dry place between –20°C and 55°C, away from direct sunlight and moisture. These conditions maintain the sapphire cooling technology and ensure consistent flash strength.

Yes — it’s a Type BF certified medical-grade device built with advanced safety and cooling systems. The sapphire crystal keeps skin cool at around 5°C during every flash, making treatments virtually painless. Weighing just 352g, it’s lightweight, ergonomic, and easy to handle — designed for safe, comfortable IPL hair removal in Pakistan.

A slight smell of burning hair during or after treatment is completely normal — it simply means that the hair is not shaved properly. To minimize the smell, shave properly before each session so the light energy reaches the root directly instead of burning surface hair.

No — using the device every day is not recommended. Your skin and hair follicles need time to respond to the light treatment. Overuse won’t speed up results and may irritate the skin.

For best results, use your SkinGen IPL device 2 times a week in the beginning, and once every few weeks once hair growth slows. Consistency over time gives faster, long-lasting smoothness — not daily use.

The SkinGen Fast Flash Sapphire IPL (Model SL-B352) uses Intense Pulsed Light (IPL) technology powered by a Xenon Quartz lamp tube. It operates within a wavelength range of 530 nm – 1200 nm, ensuring safe and effective energy delivery to the hair root. The device provides 7 – 24 J of total energy output and offers 6 adjustable intensity levels for personalized, comfortable treatments.

This is the fastest IPL device in Pakistan, flashing every 0.5 – 1.6 seconds — making full-body hair removal possible in just 10–12 minutes. Its 3.9 cm² flash window covers a wider area per pulse, giving you quick, efficient, and painless IPL hair removal at home.

The Fast Flash IPL runs on a 24V – 2A power adapter, providing stable power for consistent light output. It’s built with automatic skin-contact detection to prevent accidental flashing and ensure user safety. The sapphire cooling technology helps maintain a comfortable skin temperature for a pain-free experience, even on sensitive areas.

Weighing only 332 g and sized 200 × 71 × 54 mm, it’s lightweight, ergonomic, and easy to hold — ideal for both face and body use. With its 6 adjustable energy levels, users can customize intensity for different skin tones and hair types. The durable quartz lamp ensures long-lasting performance and years of smooth, hair-free results without replacements or salon visits.

If your IPL hair removal device isn’t flashing:

• The device may be too hot — let it cool before reuse.
• The lamp head might not be fully touching the skin — ensure proper contact for the flash to trigger.
  
  

Yes — a faint smell of burning hair is completely normal and shows the device is effectively targeting the hair shaft.
To avoid excess odor:

• Shave the area before treatment, and
• Keep the filter and flash window clean.
  
  

This can happen if:

• The light intensity is too high — lower it to a comfortable setting.
  
  
• The area is too sensitive (e.g., bikini line or nipples) — avoid these zones.
  
  
• The flash window is dirty or damaged — clean or replace it.
  
  

For relief, apply aloe vera gel or a post-IPL cooling moisturizer. The sapphire ice-cooling feature helps keep your skin calm and irritation-free during treatment.

No — mild redness is normal and temporary after IPL sessions. It usually fades within a few hours.Soothe the area with aloe vera gel or SkinGen’s post-laser moisturizer to maintain soft, smooth skin.This is a common part of painless IPL hair removal in Pakistan.

For visible, long-term results, use consistently for 3–5 months. Even when hair growth slows, continue maintenance treatments every few weeks.This ensures salon-quality, smooth skin at home without waxing or shaving.

The Fast Flash IPL operates at a 530–1200 nm wavelength, allowing the light to travel 2–4 mm under the skin — directly targeting the root of the hair follicle.

This controlled depth ensures effective, lasting hair removal while protecting the top skin layer.

Because of its high-energy output (7–24 J) and sapphire cooling system, it delivers fast, powerful flashes that treat deep follicles efficiently yet keep the skin calm and cool for a truly painless IPL experience at home.